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Posted on Mon, Sep 17, 2012 : 5:58 a.m.

Data center operator Online Tech snags $20 million deal to expand across Midwest

By Ben Freed

Online_tech.JPG

An Online Tech employee always watches security cameras, a message board, and a constantly updating traffic and weather map.

Ben Freed | AnnArbor.com

While he does not herd animals or build large boats, Online Tech president and Chief Operating Officer Mike Klein oversees enough pairs of things to establish him as something of a modern day Noah.

There are at least two of everything at the Online Tech data centers in Pittsfield Township and Flint Township — multiple Internet connections, two cooling systems, two generators, and even vendor contracts with two fuel providers located in opposite directions of the center to ensure that if the road was blocked in one direction, they would still be able to operate.

As of today, there is also a $20 million deal with the Missouri based News-Press & Gazette to expand into other Midwest markets. The investment will help Online Tech open four new data centers over the next two years.

"The News-Press has seen that journalism is more and more becoming digital, and at the heart of everything that's digital is data centers," Klein said.

"They opened a couple data centers themselves and liked what they saw so they decided they wanted to invest in a company that specializes in what we do."

The redundancy in equipment Klein oversees as he prepares to expand the company is created to protect the servers located in the data centers. The buildings house computer servers for companies ranging from small technology businesses to large banks, manufacturers and hospitals.

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Online Tech transfers their energy into and out of large banks of dry-cell batteries.

Ben Freed | AnnArbor.com

These servers can do everything from running a company’s website to storing a patient's personal information. The centers can house a company’s individual servers, or offer them “cloud storage.”

“Everyone talks about ‘the cloud’ these days,” Klein said on a tour of one of the company’s two centers in the Avis Farms complex in Pittsfield Township. “The cloud sits in data centers.”

Online Tech houses servers and cloud computing for a number of clients both within Michigan and across the country. Recently, the company was one of just a few centers nationwide to be certified to hold medical records under the new HIPPA standards protecting patient confidentiality. Klein said the health services, financial, and e-commerce sectors are the main clients his company pursues for their cloud computing services.

Klein said the deal with the News-Press & Gazette illustrates Online Tech’s readiness to expand outside of Michigan.

“The key to growing a high-growth business like ours is figuring out the recipe and then repeating it,” he said.

“We’ve spent four years doing that preparation, and our first test was the Ann Arbor 2 center. We were able to be up and running with clients 90 days after we got the keys to the building.”

While they are looking to build their new centers outside of the state, maintaining the cloud and keeping client’s servers up and running is a task that Michigan is uniquely suited to, Klein said.

“Michigan has the lowest rate of major natural disasters of any state in the continental 48,” he said.

“And it has a very good climate for holding the centers.”

In addition to a lack of severe weather and earthquakes, Michigan also has two separate power grids, an attractive proposition for an industry where backing up and staying online are always major concerns.

“In the big power outage in 2003 when the whole East Coast went dark, DTE lost power but Consumers Energy was still up and running,” Klein said.

“So we’re able to assure people that we have centers just 53 miles away, an ideal distance for data backup, and they are on different grids.”

The emphasis on not shutting down even extends to the 15 seconds it takes for the generators to kick in if power is lost. All power that goes into Online Tech’s data centers is first charged into batteries that are then used to power the servers. If power were to go out, the batteries have enough juice to last 15 minutes, more than long enough for one or both of the generators to kick in.

Ben Freed covers business for AnnArbor.com. Reach him at 734-623-2528 or email him at benfreed@annarbor.com. Follow him on twitter @BFreedinA2

Comments

Trepang674

Mon, Sep 17, 2012 : 3:35 p.m.

Wow - nice to have such a significant company here in Ann Arbor. We are fortunate. The on-line proof-readers need to find another obsession

tom swift jr.

Mon, Sep 17, 2012 : 8:28 p.m.

you get what you demand in this world. If we desire a quality news outlet in this community, it's up to us to ask for it. When your business is words and images, it might be best to pay attention to the details of the words, eh?

alarictoo

Mon, Sep 17, 2012 : 3:09 p.m.

Another clarification... It is "HIPAA", not "HIPPA". Health Insurance Portability and Accountability Act.

alarictoo

Mon, Sep 17, 2012 : 3:11 p.m.

Oh, wait... Maybe the typo was really supposed to read "HIPPOS"... To tie in with the poor Noah analogy.

RUKiddingMe

Mon, Sep 17, 2012 : 11:16 a.m.

Herd. Dude...c'mon. It's easy to think, looking at ONE article, that the comments are just a bunch of nitpicking trolls. However, going from article to article, the lack of proofing, or perhaps ineptitude of proofers, starts to seem like a pretty serious problem. This IS worse than papers used to be, you know. It's true.

HB11

Mon, Sep 17, 2012 : 11 a.m.

"While he does not heard animals...." Really?

tom swift jr.

Mon, Sep 17, 2012 : 10:32 a.m.

It's really not a good idea to put your glaring misuse of words in the very first sentence, some of us start laughing so hard we don't get past it to read the rest of the article.... But thanks for the morning smile!

A2comments

Mon, Sep 17, 2012 : 10:18 a.m.

"...does not heard"? Herd